State Farm® Insurance Agent Charleen Johnson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Maureen Walsh
October 2, 2025
5
out of
5
rating by Maureen Walsh
"Sojourner Hardy took excellent care of me and my family. She made the move to State Farm as smooth as possible. Sojourner was very patient, answering all my questions and concerns. I highly recommend this office and particularly Sojourner."
We responded:
"Maureen, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Lauren Furman
September 15, 2025
5
out of
5
rating by Lauren Furman
"Kim Peebles is Awesome! She is extremely professional and knowledgeable, does a fantastic job finding the right coverage at the best price. Kim is always super helpful and available. She really cares about her customers!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jonathan
September 15, 2025
5
out of
5
rating by Jonathan
"Mrs. Kim always does an excellent job. She is very courteous and helpful. She takes the time to explain everything and is wonderful to deal with."
We responded:
"Jonathan, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Ryan Cook
September 14, 2025
5
out of
5
rating by Ryan Cook
"I've been with State Farm for several years. I've worked with many different people from different State Farm agencies. Out of everyone Kim Peebles is the best at Charleen Johnson's agency! I'm switching my policies to this office from another SF agency bc I trust Kim with all things insurance related! Highly recommend you see Kim for any insurance need you have!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Johnathon “Tonka Toy” Crawford
September 11, 2025
5
out of
5
rating by Johnathon “Tonka Toy” Crawford
"Ms Jill is the best! She’s reliable, thorough, and genuinely cares about her clients. I feel confident knowing she’s handling my insurance."
We responded:
"Johnathon, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Donna Sackett
September 3, 2025
5
out of
5
rating by Donna Sackett
"Sojourner was so pleasant to work with- very efficient making the process so simple for me!"
We responded:
"Donna, thank you for your 5-star review. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
David Glover
August 28, 2025
5
out of
5
rating by David Glover
"Kim is awesome."
We responded:
"Thanks so much David we appreciate you being a customer for all these years we look forward to continuing to provide you excellent service!"
Harriet Vandestouwe
August 19, 2025
5
out of
5
rating by Harriet Vandestouwe
"Sojourner Hardy always goes above and beyond when working with her or needing help answering questions. Very happy with her and the Charleen Johnson St Farm agency."
We responded:
"Thank Harriet for your 5-star review! We’re thrilled to know you had a positive experience with Sojourner and our office; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Bruce Haley
August 14, 2025
5
out of
5
rating by Bruce Haley
"Kim was very informative and helpful in selecting the right policy for my needs"
We responded:
"Bruce, thank you for your 5-star review! We are happy to hear you had a great experience with Kimberly. My team and I are happy to be your good neighbor!"
Tracy Thomas
August 11, 2025
5
out of
5
rating by Tracy Thomas
"Kimberly with State Farm is the best! She is very helpful, knowledgeable and has a great personality!"
We responded:
"Tracy, thank you for taking the time out of your day to give our office a 5-star review! We’re thrilled to know you had a positive experience with Kimberly! We look forward to continuing to support your insurance needs."
Sharon Coolbrith
August 4, 2025
5
out of
5
rating by Sharon Coolbrith
"Kim was excellent! She explains everything very clearly and concise."
We responded:
"Sharon, thank you for your 5-star review! Kim is great at explaining insurance policies. Thank you for your business and we are happy to be your good neighbor!"
curtis jacobites
August 1, 2025
5
out of
5
rating by curtis jacobites
"Once again Sojourner came through. Always thorough, pleasant and concise. This time she helped me get through some car insurance issues and helped me research my roof concerns. Above and beyond."
We responded:
"Curtis, thank you for the 5-star review. Glad to hear that Sojourner continues to come through for our clients. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Lisa Mccullough
July 24, 2025
5
out of
5
rating by Lisa Mccullough
"I had a FABULOUS interaction with Kim Peebles!! Had to make multiple changes on my policy. She was patient and VERY helpful...AND EVEN SAVED ME MONEY!!! LOVE THIS OFFICE...AND KIM"
We responded:
"Lisa, thank you for the 5-star review! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jennifer St. John
July 22, 2025
5
out of
5
rating by Jennifer St. John
"I live out of state and needed to get a renter’s insurance policy for my college aged daughter. Sojourner Hardy was a pleasure to work with! She was extremely helpful and responsive. Great experience overall - highly recommend!"
We responded:
"Jennifer, we’re thankful for your feedback! It’s our pleasure to assist you with your daughter's insurance needs. If there is anything else we can do to help, please let us know!"
Brody Awalt
July 20, 2025
5
out of
5
rating by Brody Awalt
"From my mom, Mary: We can’t say enough about how incredible Jill has been throughout our process and over the past seven years. She went above and beyond to help us get approved—navigating every hurdle with professionalism, warmth, and unwavering dedication. Jill was not only knowledgeable and responsive, but truly cared about our situation and made us feel like a priority every step of the way. Thanks to her persistence and support, what felt overwhelming at first became smooth and stress-free. If you’re looking for someone who will truly advocate for you and make sure things get done right, Jill is your person. She’s a rockstar, and we are beyond grateful! Thank you, Jill!"
We responded:
"Mary, Thank you for your 5-star review! We are happy Jill was able to help you with all of your insurance needs and do it with the professionalism we all strive for. We look forward to continuing to support your insurance needs."
Elizabeth Knight
July 18, 2025
5
out of
5
rating by Elizabeth Knight
"Kim is amazing! She's so helpful and able to help make things happen! Instead of being frustrated and having to make a ton of phone calls and wait a few weeks to get my windshield fixed, Kim stepped up and helped after one phone call. It's nice to know when you need something you can rely on State farm for the help and support you need."
We responded:
"We’re thankful for your feedback Elizabeth. Kim is always going the extra mile to make sure the windshield claims process is seamless for our clients. We are happy to hear you had a great experience. If there is anything else we can do to help, please let us know!"
James Alford
July 16, 2025
5
out of
5
rating by James Alford
"Kimberly Peebles has done a tremendous job in helping with all my insurance needs. It has been a wonderful and easy experience every time . Great Agency!"
We responded:
"James, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Linda Cloutier
July 11, 2025
5
out of
5
rating by Linda Cloutier
"Kim helped me today, she’s awesome"
We responded:
"Linda, thank you for the 5-Star review. We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Kevin Young
July 10, 2025
5
out of
5
rating by Kevin Young
"Have you ever been in this situation?: your mortgage company’s escrow department took forever to mail out the insurance payment and now the insurance company wants to terminate your policy. Nerve-wracking is an understatement here. Thanks goodness that Kim from Charleen Johnson-State Farm has my back. Good work Kim!"
We responded:
"Kevin, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
N O
July 9, 2025
5
out of
5
rating by N O
"I received exceptional assistance from Kimberly, she was very knowledgeable in all questions asked. I look forward to Kim being there for me in all future policy questions. Thank you Kim"
We responded:
"Thank you for leaving our office a 5-star review. We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Donnie Ann Helms
July 8, 2025
5
out of
5
rating by Donnie Ann Helms
"Kimberly was fantastic, she didn't just help me get a great policy but made sure I understood it as well. It's great to have someone local that I can see eye to eye for any questions I may have. Kimberly was very friendly and made me feel so much better than when I came into her office, thank you Kimberly and keep doing a wonderful job."
We responded:
"Donnie Ann, we appreciate your 5-star review! We are delighted to know you had a great experience with Kimberly and our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
G Belli
July 7, 2025
5
out of
5
rating by G Belli
"Sojourner is not only very professional, she also goes the extra mile to find the right product for your needs. She not only serves us personally, but for our family business, Pizza 501. I feel very confident when recommending her to other people. She is a pleasure to work with."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Sojourner; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Pat Nacheber
July 1, 2025
5
out of
5
rating by Pat Nacheber
"I love working with sojourner hardy, she never disappoints! Everything I need is always accomplished promptly and she truly is a pleasure to chat with."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our office and Sojourner in particular. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Jay Alford
July 1, 2025
5
out of
5
rating by Jay Alford
"Miss Kim is the best! She always helps me out with my vehicle! Always is the most friendly person! Don’t go anywhere else! Best girl in the area!"
We responded:
"Jay, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Petri dish
June 19, 2025
5
out of
5
rating by Petri dish
"Kim is an incredible agent! She was super helpful in assisting me with my life insurance policy, and unbelievably friendly and easy to talk with. I wouldn't want anyone else in my corner when it comes to handling my insurance needs. Thanks Kim you're the best!"
We responded:
"Thank you for taking the time to write a 5-star review. We’re thankful for your feedback and praise of Kim. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"